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Accreditation

CEA Standards and How to File a Complaint

ASC English is accredited by the Commission on English Language Program Accreditation (CEA). CEA is recognized by the U.S. Department of Education as a national accrediting agency for English language programs and institutions.

As part of our accreditation, ASC English makes the CEA Standards and the CEA complaint procedures publicly available to all students.

Accredited by CEA, Commission on English Language Program Accreditation

Accredited by the Commission on English Language Program Accreditation

CEA Standards

What accredited programs must meet

CEA Standards outline the requirements accredited English language programs must meet in areas such as:

Curriculum and academic quality
Faculty qualifications
Student services and support
Facilities, equipment, and learning resources
Administrative and financial stability
Student achievement and progress

You may review the full and most up-to-date CEA Standards at the official CEA website:

https://cea-accredit.org/about-cea/standards
Student complaints

How to file a complaint with CEA

ASC English encourages students to first attempt to resolve any concerns or complaints directly with the school through internal procedures. However, if a concern cannot be resolved internally, students have the right to submit a formal complaint to CEA.

CEA will review complaints that are written, signed, and related to an institution's compliance with CEA Standards.

A formal complaint to CEA must:

  • Be submitted in writing
  • Include the student's name and contact information
  • Identify the institution (ASC English)
  • Describe the concern or complaint
  • Identify the CEA standard(s) that may have been violated

Submit to

Commission on English Language Program Accreditation (CEA)

801 North Fairfax Street, Suite 402

Alexandria, VA 22314

Email: cea@cea-accredit.org

Additional information about the CEA complaint process is available here:

How to File a Complaint with CEA
Contact

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Contact and Locations

Two Boston campuses, plus our Plymouth campus, now live.

Main Campus

1106 Commonwealth Ave, Boston, MA 02215

Tel 617-730-3705

Downtown Campus

65 Harrison Ave, 6th Floor, Boston, MA 02111

Tel 617-338-5288

Plymouth CampusLive Now

36 Cordage Park Cir, Plymouth, MA 02360